Frequently Asked Questions

1. Do the prices include VAT?
   All our prices include VAT on the website.
   
   
2. Does the price include delivery?
   All our prices do not include delivery until you have added them to your basket and then entered your delivery postcode, then the total will be added to give you the delivered price. The delivered price includes VAT.
   
   
3. Where do you deliver?
   We deliver all over the UK mainland, these prices are all worked out through our website, however if you require delivery to any islands off the mainland or to northern or southern Ireland please contact us as we can deliver to these areas. These prices vary because they are not a standard network charge.
   
   
4. If I order more than 4 tonnes can I get a cheaper delivery?
   If you are looking to order more than 4 tonnes please phone us as we can lower the cost of delivery.
   
   
5. Are these delivery prices correct for one tonne delivered?
   All our delivery's are on a pallet network and these are standard delivery charges for one pallet.
   
   
6. I have looked on your delivery page and I feel there maybe problems with access could you send my material on another type of vehicle for delivery?
   If you require any other type of delivery for example a crane offload or flat please contact us and we can arrange another vehicle to deliver your materials, please do this before your order as delivered prices may change for the vehicle you require.
   
   
7. If I request a sample how long does it take to arrive?
   We send our samples on a second class delivery, which takes 3-5 working days, if you require it any sooner please contact us, as we may be able to send it first class for you.
   
   
8. I am looking to order some material but I cant work out how many tonnes or square metres I need?
   At the moment we don't have a calculator on the website but we will be installing one very soon, until then please contact us and we can work out the coverage you will need.